Thursday, 21 February 2013

Labor and Parts Forecasting in a CMMS Strategy

Computerized Maintenance Management Systems (CMMS) strategies help enterprises analyze, track and report on labor, equipment, tools, and materials requirements according to maintenance and asset management plans. They further help calculate and keep a check on the machinery and resource requirements to maintain the best possible levels of workforce productivity. Since the introduction of CMMS solutions almost two decades ago, the focus has been primarily on work order management and tracking the history of costs for maintaining assets. It was only later that CMMS solutions included the budgeting aspect as well. Thus personnel in charge of maintenance could easily track their anticipated budget expenses with such a CMMS solution. In most enterprises, the operating budget, especially in the maintenance department, includes labor costs, material costs and other maintenance related costs, such as equipment rentals and 3rd party vendors and contractors. An effective CMMS strategy can handle these costs - both forecasted and historical reporting - with great efficiency.

A pertinent and relevant CMMS strategy helps in correctly gauging the values of assets and ensures that they have been accounted for. The strategy also ensures that in large maintenance projects where repairs and replacements are part and parcel of an asset’s retention and preservation process, all logistics and workflow associated with these process elements are factored. Computerized maintenance management tool should be able to budget for projects and also help control costs. It should always take into account the enterprise’s KPI structure and based on that, ensure that routine data collection and asset inspection identifies problem issues and facilitates modification of processes to resolve the issues. The tracking and reporting of conditions and attributes of equipment and facilities and how their location in the asset hierarchy affects operations, is a key goal of any cmms solutions software deployed in an enterprise.

A core part of this goal is visibility and resultant forecasts of resources required and the ability to notify and alert personnel and key suppliers or partners to ensure that they are aware of workforce plans, labor schedules and materials requirements.

The perfect enterprise asset management software should be able to account for vendor/contractor lead times, be it SLA’s or even historic realities. Additionally, it should take into consideration resources that can be technical as well as those that can be impacted due to seasonal issues, like vacations or holidays. The software should empower enterprises with enhanced visibility into forecasted process management and inspections to understand if there is any requirement for technical resources, skills sets, tools or instruments, etc. The inclusion of functionality and processes that forecasts or address advance work demands, blanket PO’s and delivery time SLA’s for critical components should be incorporated within the CMMS strategy. This means repair and condition or situation triggered work orders will also be included. An ideal CMMS strategy would necessarily take into account any impending certification expirations or training requirements.

Armed with such a perfect CMMS strategy solution, enterprises are sure to enhance their maintenance management to ensure maximized system and therefore Asset ROI.

Tuesday, 5 February 2013

The Future of Enterprise Asset Management Software

Recent IDC research conducted in January 2011 estimates that the “worldwide market for cloud-based systems management software will total to $2.5billion by 2015.” In such a scenario, Enterprise Asset Management (EAM) software, which manages an enterprise’s physical infrastructure, will also see unprecedented growth. Cloud or on-premise based, an effective EAM solution will absolutely impact an organization's return on asset investment by contributing immeasurably to the required tasks of maintenance, providing complete asset visibility, and facilitating federal and global compliance regulations.

The Current State of EAM
Traditional EAM solutions record or capture data and then, at best, provide a vehicle to view the history of these transactions. Generally, information about materials, labor hours, and overall cost of maintenance is captured in the work order module and then perhaps later transferred, usually via hand-key, to the financial ledger, creating a limitation and severe bottleneck. Information that needs to necessarily flow backwards and forward between two different systems gets locked in just one system. Synchronization of data among systems is cumbersome, inaccurate, and almost never in real-time.

What Lies Ahead for EAM?
The future of effective EAM truly rests on effective integration with other corporate systems. EAM and Maintenance Management software can no longer be "point" solutions - only used by the maintenance folks. An island of maintenance management automation will over time certainly become a non-deployed maintenance management solution. This means the onus of a successful EAM system will depend on its ability to integrate and collaborate with systems efficiently. It will need to support multiple industry protocols and interface with other organizational systems to facilitate real-time data exchange. Examples include; employee records within Human Resources applications, or exposed production schedules to maintenance or maintenance schedules exposed to operations departments.

The cmms software or SaaS of the future will of course support global enterprises via functionality such as diverse language and currency compliance.  Maintenance management software must continue to broaden its focus on cloud computing and anytime, anywhere data access via mobile enabled devices. A mobile enabled EAM solution can ensure that communication flow between technicians, contractors, and field-based operators are streamlined. Such a solution can also allow easy access to previous work history to ensure enhanced troubleshooting abilities.

An EAM solution of the future can offer immense benefits to enterprises by way of eliminating traditional manual and non-existent information exchange processes.